FAQ's

What is the Mokinba Group?
The Mokinba Group is a chain of hotels that specialises in providing quality accommodation in exclusive areas of Milan. With more than 25 years of experience guests can be assured of a high standard of service.

What time is check in and check out?
Check in is from 2pm onwards, check out before 11am.

Is the price per person or per room?
Price is per room, per day, not per person.

Is breakfast included?
Yes breakfast is included. It is served in our spacious breakfast room from a large banquet table.

Which languages are spoken in the hotel?
Hotel staff are multilingual; we speak English, Spanish, French, and of course Italian.

Do you accommodate for non-smokers?
Yes we do.

Is there a restaurant?
No, there isn’t. However, nearby there are numerous fantastic restaurants to choose from.

Are there parking facilities?
Yes, there is a spacious garage a few metres from the hotel. This service comes at an additional price.

Are the rooms equipped with a TV?
Yes, international satellite TV comes as standard.

Are the rooms equipped with a telephone?
Yes, including direct dialling.

Do you operate a Shuttle Service to and from the airport?
Yes. At a competitive fee we run a shuttle service from both Malpensa and Linate Airports.

Otherwise what’s the best way of arriving at the hotel?
From Malpensa take the Malpensa Express to Cadorna train station. The hotel is a short walk from there.

Is the hotel close to the train station?
Yes, 200 metres from train station Cadorna.

Do you have email facilities?
Yes, every room is connected to Wi-Fi.

Can we settle the bill on arrival?
Yes, of course.

Are the rooms air conditioned?
Yes, all rooms are air conditioned.

Do any rooms have balconies or terraces?
Yes, some rooms have balconies with beautiful views of the surrounding area.

Do you have a swimming pool?
No, we don’t.

Do you have a fitness suite?
No, but we can recommend various gyms in the surrounding area.

Are pets welcome?
Small pets are welcome.